Allow me to start by explaining why I returned. Carol, the dog owner, is really a one out of millions of small company owner that cares deeply about client satisfaction. She'd seen my reviews on this website and was concerned. Many business proprietors notice they'd received a minimal score and merely move ahead, not thinking anything from it and most likely thinking 'there is going to be other clients, case one person'. She'd approached me through Yelp and desired to redeem her salon. Carol had offered a 'do over' with my nails. I had been apprehensive in the beginning but figured what is?
She made my appointment together with her most seasoned specialist, Leslie. She was FANTASTIC! Not only because she has been dealing with Carol some time, but additionally because she loves what she does. I seem like you will find many salons available that even though the people choose to go to college for his or her profession, many of them appear like they do not enjoy their careers. This isn't the situation with Leslie. She really focused as to the I needed in my nails. She was participating in conversations, without which makes it awkward, and truly appeared thinking about things i needed to say. I'm able to honestly say it was the very best manicure/pedicure I've ever become! I have faith that this generosity of Leslie's gift wasn't simply because it had been free and Carol wanted me to become satisfied, but because she's exactly that good. I've come across her previously focus on other as well as every time, I haven't seen an unhappy customer. She knows her clients by title, that informs me that they has lengthy standing clients that still return to her.
My shellac arrived on the scene perfect and that i even got product along with a nice hands massage. The pedicure was fantastic. It had been nice to escape the strain to be a brand new mother while my hubby is away at fundamental training and also have some me time. I felt so relaxed and re-energized following this experience and I apologize I ever doubted the salon.
I'd forgotten to consider my nail polish home from my pedicure, but honestly I did not mind since i realize that I'll be to pay full cost to have an amazing mani/pedi again.
Thanks Carol to be an incredible small company owner and extremely caring about client satisfaction, that's this type of rare factor to locate nowadays. Thanks Leslie with regard to added loving that which you do and taking such great proper care of me.
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I made a scheduled appointment at High Maintenance due to a suggestion from the friend--simply to discover later she stopped coming because of poor service! I wasn't astounded by the specialists nor was I happy with my Mid- Maintenance Pedicure and Shellace Manicure. Regrettably, I did not realize how bad the work they do was until afterwards, and that's why I am writing this comment.
First, Monica, who provided my pedicure, was very slow, spoken so low I could not understand her, appeared unclear about what she was doing, and that i could barely feel her focusing on my ft. I didn't obtain a feet or calf massage which I am familiar with at other salons. The basecoat she used was completely empty, yet she stored brushing the dry basecoat on my small toenails. The basecoat was lumpy and uneven--then she placed the polish of surface of might the polish grew to become lumpy and uneven.
Second, I needed to consider my acrylic nails off, and so i taken care of a soak-off that cost $25.95--that we think is absurdly costly! The health spa chair I had been relaxing in were built with a damaged armrest, and so i could only soak one hands at any given time rather than both of your hands whilst getting my pedicure. I could not soak my other hands until the time had come to obtain my manicure, which added another half an hour which totaled 2 several hours & 45 mins I put in the salon!
Finally, Lily, who provided the Shellac Manicure, was friendly enough, however the polish job she did was horrible. The shellac was far too thick and started to operate and lump on the edges of my nails. On my small nails the polish did not run & lump, she did not completely cover my nails. I did not obtain a hands or arm massage either....again, something I am familiar with at other salons.
Used to do like the feel of the salon and also the realization they used individual health spa inserts for every pedicure, and that's why I gave 2 stars rather than 1 star. However, for that cost I compensated, I was expecting a lot more professional service. The specialists that done me appeared unskilled. I recognize they'll only improve with experience, but I didn't wish to be the individual they learned on for that cost I compensated. I doubt I'll return. The only method I'd ever return is that if they might guarantee me better service by having an experienced specialist. Hopefully, who owns High Maintenance might find this comment and supply feedback. Thanks.
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I had been within this salon two days ago for any soak off along with a new full set. I had been left there on my own for pretty much an hour or so, using the hot sun blazing with the window simply to be looked into on two times as the employees all were talking at the back of the salon. When my nail tech finally returned to operate on my small nails, she then moved us us to a different station....since the sun ended up being to hot on her.
The tech did an OK job on my small nails, really did not wish to complain...only because I used to be a slave to within the salon for more than 3 hrs and had been late dealing with another place I needed to be.
I would provide them with another chance and obtain my fill done, however they have only ONE nail tech at this time for whatever poor planing and incredibly virtually no availability. Will certainly be taking my company elsewhere.
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Bad haircut, a whole lot worse dye job. However, the worst part was the dog owner. She coldly lied in my experience--offered me on a single of her stylists who she stated was certainly one of her best. Then, she offered her out before me, embarrassed the stylist while watching client, and stated she'd only been from beauty school a couple of days! Lack of skill is understandable however this owner is really a serious micro-controlling liar. Will not get another dollar from me for more than listed, mediocre services!!
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We'd a destination wedding in Colorado springs. My spouse looked online, including Yelp - and saw great reviews with this location. My spouse arranged for several visits, one as being a child manicure (that they stated they offered). When my spouse, her sister, and niece showed up, they needed to wait a long period of time because of an overbooking. My spouse had curiosity about obtaining a design on 2 nails along with a french manicure. Throughout my nieces manicure (which my spouse had stated it had been for any 3 year-old when booking) the dog owner had become up multiple occasions to consider proper care of her dog and answer a telephone- which clearly is an awful idea using the attention length of a young child. After my niece ended- the dog owner made the decision to complain multiple occasions how my niece was all "wiggly" and just how she never did a children's manicure before. Additionally they sitting her from her mother as her mother had her nails done. My wife's french required a long period of time which the flowing hair stylist that required proper care of her nails was attempting to make them perfect however they ended up being terrible. The nail polish appeared early because it was gooped onto each nail. My spouse was told they'd someone who was very looking forward to doing the look (since she had not done designs since school) around the 2 nails she wanted done. Once the second stylist showed up, the initial girl requested me to request her to fix a nail while she was there since it did not look great to her. My spouse requested her to create a small lotus flower at the base from the nail, she didn't know what it was. My spouse demonstrated her multiple pictures after verifying that they couldn't allow it to be three dimensional (which my spouse did not want) she began. It had been huge initially over the whole nail which my spouse stated she did not need it that large as she'd described. Then she re-made it happen again- it had been awful. My spouse just stated that they would rather don't have any design at this time. Once departing the shop- she quickly went towards the local store to get nail polish remover and nail polish and ended up removing all work which was done and redid in france they herself. Here she was attempting to alieve stress and aggravation just before our wedding and all sorts of they did was increase it . In which the staff, not including the dog owner, was excellent- it didn't result in the grade. I recommend seeing a different location, particularly if you come with an important event like we did.
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I visited this salon with several brodesmaids/bride/family/stragglers to obtain our nails done yesterday the marriage.
It had been amazing!! We've got the area to ourselves a couple of hrs on the Friday morning. I was offered coffee, tea, mimosas, fruit, danishes... it had been wonderful! I have not within my existence had this type of wonderful salon experience!!
Oh, and our nails looked awesome!! Click here!!!
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I'd have with all this place 4 stars if, my pedicurist had requested me basically wanted a floral design just before using the obvious polish, Or maybe once i informed her thats things i wanted, or maybe she'd have began within the polish within my one foot and 2nd, if she had not had cut my nails way too short. However, she did offer to provide me free nail polish on her mistake.
Apart from that, employees are people in america, the area was clean, and also the plp were nice. I'll return, have to make certain i let them know precisely what i would like, given that they may forget to request you.
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I have visited many, many nail salons within my day High Maintenance is towards the top of my list for various reasons.
Today, I went in the very first time and also to a French manicure. First, even with no appointment, I could have my nails done fairly rapidly. Carol labored beside me today and did a absolutely beautiful job on my small French. I could not become more happy with her work.
The salon can also be very neat and from what I will tell, everybody that actually work there's very professional. I observed the salon provides extensive regulars - that is a good sign. The decor from the place is extremely stylish and trendy. The atmosphere and atmosphere is extremely relaxing. I additionally love the items they will use - the product smells absolutely wonderful.
I am very astounded by my experience today and should not wait to test other nail and sweetness services at High Maintenance on my small future visits :D
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I intend on being detailed since i know they'll read my review. For any CS establishment its 5 stars...
The area is super clean, that we know others mention. It is a new building, making this no real surprise, however i love their no touch bathroom! They've full service pedi-stations and I believed it was awesome they are doing manscaping. Let us face the facts... we all know they require it.
Employees aren't catty! They all are unique and awesome and also the owner was very real and friendly. The masseuse was contacted also it was nice of her in the future on lower on the saturday mid-day that helped me to out. I had been all knotted up and she or he labored her miracle! The dog owner stated "she takes individuals to another place" and she or he wasn't laying. My disadvantage with this place was the position of the massage room alongside hair hairdryers and individuals speaking within the other room. However, she put me totally from it sooner or later and I'm not sure where I had been for that other half of this massage!
After calling at 11:35, obtaining a pedi-appt for noon, simply to be late because of mix town traffic plus they STILL required proper care of me... as well as the masseuse arriving last second I additionally was handed a brand new customer discount. Madness I say to you!
I'm not sure what all of the smack talk is all about, this can be a fabulous spot to go!
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My mother resides in Colorado Springs, but she'd never visited High Maintenance, that we found here on Yelp. Both of us went set for our prime Maintenance Pedicure, which survived just a little over an hour or so. For $39, this pedicure would be a great value. There is all of the pedi-staples, but there is additionally a great leg scrub and that we reached keep your bottle of Zoya nail polish the pedicurist utilized on all of our toes. Zoya is a superb $10 polish, so exactly that little touch alone causes it to be an excellent value.
Each of the women that assisted us were great. It had been great to possess a pedicure from somebody who we're able to really talk to.
This is among individuals surprising places in Colorado Springs, within the ocean of chains which comes finished value and character.
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HIgh Maintenance is excellent. I visited today for any pedicure, per the recommendations of Yelp. I wasn't disappointed!
To begin with, employees here's super friendly. I lately moved from on vacation, plus they were giving me a lot of sound advice on where you can shop, where you can eat, etc. They provided me coffee the moment I walked in, and continued to be highly mindful throughout my visit.
HM also permitted me to create my dog along in my pedicure, that we really appreciated. She's small (7 pounds.), so that they permitted her sit within my lap throughout my treatment. Employees even gave her some tasty little dog goodies.
So far as my actual pedicure went, it had been fantastic. The lady who carried out my service was thorough, professional, and certainly understood what she was doing. (Her title is Carol-- request on her!) They can allow me to keep your polish after i ended.
Finally, this area was CLEAN. It's most likely the cleanest salon I have experienced. Each guest will get their very own sanitary bowl lining, and that i saw employees cleaning various areas of the salon the whole time I had been there. It had been neat, organized, and happily decorated.
Throughout, I had been super pleased with High Maintenance, and happy with the inexpensive price points. I'll certainly return.
I visited about two days ago to possess a full set along with a pedi done. The pedi was amazing and totally worthwhile. The woman required great proper care of me ans my ft and also the chairs are perfect. Let's focus on the cost from the full set (that was crazy costly) their nails did not last. Inside a couple of days my nails were lifting, and not simply a couple of of my nails, these. Additionally they beginning chipping through the cuticle ans cracking. Basically return there it'll b for any pedi only.
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I possibly could 't be more disappointed. I had been really excited to test a brand new, better spot for a pedi. I known as to create a scheduled appointment with no one clarified and so i started departing a note around the machine. Someone acquired in the center of it saying simply, "hello?" I made my request a scheduled appointment at 1:00 on Friday for any pedi. I and was placed on hold. Another person acquired and that i repeated my request. I had been placed on hold again. Someone different eventually acquired after repeating my request another time I had been finally scheduled to have an appointment. The following day someone known as and left us a message stating these were coming back my call to schedule a scheduled appointment. In the center of their message she apparently found an email showing I'd already scheduled. This helped me question basically was really within the system or otherwise. I turned up in my appointment at 12:55 and was welcomed by somebody that appeared very incompetent. She requested me 3 occasions what my title was. I reiterated which i were built with a 1:00 appointment. She demonstrated me the one who could be doing the work and stated I'd be next after she ended using the current client and told in my experience to possess a chair and wait. Finally, at 1:19 I spoke to another person, and requested just how much longer it might be, again proclaiming that I made a scheduled appointment for 1:00 and that i required to leave at 2:00, that was why I'd made the appointment. She left and spoke to the one who ended up being to do my pedi. She never came back. The initial girl came back and requested me for any fourth time what my title was and just what I had been scheduled for. After declaring that AGAIN, she simply began saying concerning the service I had been to get (high maintenance pedi), and recommended I choose a color. I again stated I desired to depart at 2:00 and requested just how much longer it might be. She again went to speak to the one who could be giving me the pedi and came back to state it might be another 5-6 minutes which it had been as much as me basically desired to wait. Meanwhile the 2 women giving mani's alongside me exchanged a glance along with a comment under their breathing which, no matter what or whom it had been about, i felt was very less than professional to complete before their customers and myself. I had been so aggravated by the possible lack of professionalism, reliability , insufficient respect in my some time and the appointment I'd made, and realizing it was scheduled to become 50 minutes, it had been now 1:22, and that i would need to leave at 2:00, I wasn't likely to pay for your. And So I left. How disappointing. Hopefully this is not standard but I won't be coming back to discover. I recieve better service low finish nail salons.
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Drop the idea of. I known as per week ahead of time making a scheduled appointment. The lady who clarified the telephone appeared unorganized and did not appear to get sound advice. I needed to help remind her that they required to take my title and number. After I known as back yesterday to verify when i were built with a feeling it may be wrong the lady who clarified stated there is no appointment listed. After I requested again she stated she found the title listed but no appointment. Just how can the title maintain the appointment book but virtually no time listed. She'd not make any effort to fix the problem and wanted me in the future in earlier. I've kids and should not just drop everything. Lack of organization. They clearly have no need for start up business. Bring your nails elsewhere
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I have were built with a pedicure, manicure, and acrylics placed on only at that salon, and was pleased with the end result all services. What impressed me probably the most, was the hygiene from the salon, and using non-MMA (methyl methacrylate) acrylic nails. Their acrylics look a lot more natural than other salons would use. When my nails are grown out, I'm certainly coming back to achieve the acrylics removed, in order to check out the CND shellac polish (read: ultra-strong polish!) I have heard them raving about!
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I had been excited to consider my daughter for a haircut, because it got such great reviews on Yelp. In the start looking, it had been a really clean salon which impressed me. However, the haircut that my daughter received was uneven. The stylist gave my daughter a bob haircut which was a minimum of one inch shorter than I requested, also it was jagged. She did offer to repair it, but at this time, I didn't want her to chop anymore hair off my daughter's hair. I known as and request to speak with the manager, who known as me back later that evening. She appeared understanding, and provided to produce my money-back along with a complimentary mani / pedi because they didn't wish to lose business. After I came back the following day, they provided my money-back, but did not mention a comp for any mani / pedi. I'm certainly not returning there again. Despite the fact that the mani / pedi salon looked nice, I'd rather take my company elsewhere.
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Best High Maintenance Salon
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